Shipping policy
Shipping Policy
At Calevia, we strive to process and ship your order as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- International: 10–20 business days (where available)
Please note that shipping times are estimates and may vary due to customs, weather, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 2–5 business days to update.
Shipping Delays
Occasionally, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us at caleviastore@gmail.com within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: caleviastore@gmail.com